BokaMera.API.Host

SuperAdminCreateSupportCase

**Requires Authentication**
Requires the role:	superadmin

The following routes are available for this service:
POST	/superadmin/support/cases	Add a new support case	Add a new support case to the company of the currently logged in user, only administrators are allowed to add support cases.

**SuperAdminCreateSupportCase** Parameters:
Name	Parameter	Data Type	Required	Description
CompanyId	body	Guid?	Yes	Enter the company id, if blank company id and you are an admin, your company id will be used.
Title	body	string	Yes	The case title.
Description	body	string	Yes	The case description.
CaseTypeId	body	int	No	If the case type id.
CaseAreaId	body	int	No	If the case area id.

**SupportCaseQueryResponse** Parameters:
Name	Parameter	Data Type	Required	Description
Id	form	int	No	The support case id
CompanyUserId	form	Guid	No	The company user id
Title	form	string	Yes	The case title.
Description	form	string	Yes	The case description.
CaseStatusId	form	int	No	The case status id.
CaseTypeId	form	int	No	If the case type id.
CaseAreaId	form	int	No	If the case area id.
CreatedBy	form	string	Yes	The case created by.
UpdatedBy	form	string	Yes	The case updated by.
SolvedBy	form	string	Yes	The case solved by.
Updated	form	DateTime	No	If case updated date.
Created	form	DateTime	No	If case created date.
CaseOwner	form	string	Yes	Who owns the support case.
CaseStatus	form	SupportCaseStatusResponse	Yes	The case status information.
CaseType	form	SupportCaseTypeResponse	Yes	The case type information.
CaseArea	form	SupportCaseAreaResponse	Yes	The case area information.
Comments	form	List<SupportCaseCommentsResponse>	Yes	The case comments.
Attachments	form	List<SupportCaseAttachmentResponse>	Yes	The case attachments.
CaseStatusOptions	form	List<SupportCaseStatusResponse>	Yes	The case status options to select from.
CaseTypeOptions	form	List<SupportCaseTypeResponse>	Yes	The case type options to select from.
CaseAreaOptions	form	List<SupportCaseAreaResponse>	Yes	The case area options to select from.

**SupportCaseStatusResponse** Parameters:
Name	Parameter	Data Type	Required	Description
Id	form	int	No	The status id
Name	form	string	Yes	The status name
Description	form	string	Yes	The status description
Icon	form	string	Yes	The status icon
Color	form	string	Yes	The status color

**SupportCaseTypeResponse** Parameters:
Name	Parameter	Data Type	Required	Description
Id	form	int	No	The type id
Name	form	string	Yes	The type name
Description	form	string	Yes	The type description

**SupportCaseAreaResponse** Parameters:
Name	Parameter	Data Type	Required	Description
Id	form	int	No	The area id
Name	form	string	Yes	The area name
Description	form	string	Yes	The area description

**SupportCaseCommentsResponse** Parameters:
Name	Parameter	Data Type	Required	Description
SupportCaseId	form	int	No	The case id
Id	form	int	No	The comments id
Comment	form	string	Yes	The case comment
CreatedBy	form	string	Yes	The case comment created by
Created	form	DateTime	No	The case comment created date

**SupportCaseAttachmentResponse** Parameters:
Name	Parameter	Data Type	Required	Description
Id	form	int	No	The attachment id
FileUrl	form	string	Yes	The attachment file url

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /superadmin/support/cases HTTP/1.1 
Host: testapi.bokamera.se 
Accept: application/xml
Content-Type: application/xml
Content-Length: length

<SuperAdminCreateSupportCase xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/BokaMera.API.ServiceModel.Dtos">
  <CaseAreaId>0</CaseAreaId>
  <CaseTypeId>0</CaseTypeId>
  <CompanyId>00000000-0000-0000-0000-000000000000</CompanyId>
  <Description>String</Description>
  <Title>String</Title>
</SuperAdminCreateSupportCase>

HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<SupportCaseQueryResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/BokaMera.API.ServiceModel.Dtos">
  <Attachments>
    <SupportCaseAttachmentResponse>
      <FileUrl>String</FileUrl>
      <Id>0</Id>
    </SupportCaseAttachmentResponse>
  </Attachments>
  <CaseArea>
    <Description>String</Description>
    <Id>0</Id>
    <Name>String</Name>
  </CaseArea>
  <CaseAreaId>0</CaseAreaId>
  <CaseAreaOptions>
    <SupportCaseAreaResponse>
      <Description>String</Description>
      <Id>0</Id>
      <Name>String</Name>
    </SupportCaseAreaResponse>
  </CaseAreaOptions>
  <CaseOwner>String</CaseOwner>
  <CaseStatus>
    <Color>String</Color>
    <Description>String</Description>
    <Icon>String</Icon>
    <Id>0</Id>
    <Name>String</Name>
  </CaseStatus>
  <CaseStatusId>0</CaseStatusId>
  <CaseStatusOptions>
    <SupportCaseStatusResponse>
      <Color>String</Color>
      <Description>String</Description>
      <Icon>String</Icon>
      <Id>0</Id>
      <Name>String</Name>
    </SupportCaseStatusResponse>
  </CaseStatusOptions>
  <CaseType>
    <Description>String</Description>
    <Id>0</Id>
    <Name>String</Name>
  </CaseType>
  <CaseTypeId>0</CaseTypeId>
  <CaseTypeOptions>
    <SupportCaseTypeResponse>
      <Description>String</Description>
      <Id>0</Id>
      <Name>String</Name>
    </SupportCaseTypeResponse>
  </CaseTypeOptions>
  <Comments>
    <SupportCaseCommentsResponse>
      <Comment>String</Comment>
      <Created>0001-01-01T00:00:00</Created>
      <CreatedBy>String</CreatedBy>
      <Id>0</Id>
      <SupportCaseId>0</SupportCaseId>
    </SupportCaseCommentsResponse>
  </Comments>
  <CompanyUserId>00000000-0000-0000-0000-000000000000</CompanyUserId>
  <Created>0001-01-01T00:00:00</Created>
  <CreatedBy>String</CreatedBy>
  <Description>String</Description>
  <Id>0</Id>
  <SolvedBy>String</SolvedBy>
  <Title>String</Title>
  <Updated>0001-01-01T00:00:00</Updated>
  <UpdatedBy>String</UpdatedBy>
</SupportCaseQueryResponse>